Consultants are frequently (OK, always) asked to change a client’s culture for them. Can’t be done – that has to come from the inside.
What we *can* do is recommend specific behaviors – and trust that hearts and minds follow. Continue reading Own Your Culture: Fake It til You Make It
Sticky post
There are going to be times when you think, “Am I absolutely off my rocker? Or is everyone else?”
Your options are to absolutely lose your cool, or to find a common perspective. Here are some tips for the latter.
Continue reading Am I ‘That Guy’?
There is no such thing as ‘negative feedback’ or ‘positive feedback’ – just feedback.
Here are five steps to using feedback to effectively manage employees.
Another ‘KT Classic’ from the only ‘Football Correspondent’ in the consulting industry. Continue reading Booing Is Not Feedback
