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Tag: Data

Managing Process
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As You Likert

November 30, 2017June 29, 2026 rjbinney

With so many survey tools available, there are more and more ways to mismanage data and spin silly results. Here are some things to consider – and ways to present the info – that avoid those traps.

Oh, and I rant about the absolute claptrap that is StrengthsFinder! Continue reading As You Likert

Managing Process

There’s Something About Measures

September 12, 2016June 29, 2026 rjbinney

When metrics are used wisely, they can be effective tools for managing and improving processes. When they are used as weapons, or just improperly handled, they can be dangerous.

Some things to consider to keep yourself in the ‘wise’ column.

Continue reading There’s Something About Measures

From the Archives, Managing Problems
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Knowing the Value of Knowing

June 17, 2015June 29, 2026 rjbinney

Who doesn’t hate Tom Brady?

Objective knowledge of ‘Should’ and ‘Actual’, though, calls into question the merit behind Deflategate and his ultimate suspension.

A ‘KT Classic’ from 2015. Continue reading Knowing the Value of Knowing

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