How to Make Your Change Effort Fail

Before any Change Management can begin, organizations must feel the need for change.

Here is a cautionary tale of a client who did nearly everything wrong, and still felt no need to act. Continue reading How to Make Your Change Effort Fail

Beat the System

Software sometimes makes us do stupid things just to get something done. Stop blaming the software, blame the underlying business process.

And stop blaming the process – it’s time you did something to fix it. Here’s how to get started. Continue reading Beat the System